Returns

If you are unhappy with the goods received we will refund your order if it is sent back in new, resaleable condition within 28 days of receipt. 

In the interest of providing a swift and seamless experience for our customers we can no longer accept items back for exchange. Instead, you will need to return your original order to us for a refund, and place a new order for the item you require on our website.

Please return any unwanted orders to the following address:

Jean Store 
PO Box 4897 
Worthing 
West Sussex 
BN11 9WX

Tel: 01903 533099

We suggest for your own protection you use registered post so your return can be tracked in transit. Any refunds will be issued once we have received the goods, in the original condition. This refund only includes the total of goods sent not the delivery charge. Unless an error has been made on our part, the customer will be liable for the cost of the return postage. 

We will not charge a restocking fee for returned items.

Any goods with manufacturing faults on arrival will be replaced or refunded, we will cover return postage costs if a mistake has been made on our part, or your item is defective. 

This does not affect your statutory rights.

@jeanstorecouk

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All sizing information is for guide purposes only. The information below refers to worldwide sizing standards and sizing may differ between brands - we do our best to make a note on the product description if a particular product differs from this sizing information.

Mens tops (all general, approximate sizes)

UK / European / USA Inches (Chest) CM (Chest)
XS To fit 34 - 36 86 - 91
S To fit 36 - 38 91 - 96
M To fit 38 - 40 96 - 101
L To fit 40 - 42 101 - 106
XL To fit 42 - 44 106 - 111
XXL To fit 44 - 46 111 - 116

Jeans, Trousers, Chinos, Shorts

Inches (Waist) CM (Waist)
28 71
30 76
32 81
34 86
36 91
38 96

Mens shoe size conversion

British USA European Japan
5 6 38 23.5
5.5 6.5 38.5 24
6 7 39 24.5
6.5 7.5 40 25
7 8 40.5 25.5
7.5 8.5 41 26
8 9 42 26.5
8.5 9.5 42.5 27
9 10 43 27.5
9.5 10.5 44 28
10 11 44.5 28.5
10.5 11.5 45 29
11 12 46 29.5
11.5 12.5 46.5 30
12 13 47 30.5