Iconic for good reason, the Base Camp Duffel is trusted by travellers and adventurers from the Himalayas to urban metropolises. Made from water-resistant ballistic nylon, it's incredibly durable and hardwearing. But it's not just tough; it's really practical, too, with a tonne of thought-through features that make it an explorer's best friend. Use it as a duffel when it's in transit with the two padded side handles, or wear it as a backpack with the detachable, adjustable ergonomic shoulder straps when you're on the move. It opens right up, so you can see what you've packed in its spacious 71-litre capacity. If you do manage to over-pack, the four compression straps help you find space for a little more. There's a zipped end-cap pocket for separating dirty shoes or wet clothes without sacrificing space in the main compartment, which has a mesh pocket for helping you get organised.
90-day no-fuss returns.
Returns in the UK are FREE.
Returning after Christmas? No problem - you have 90 days from the date of your order to return for a full refund including standard delivery charge, or exchange.
If you wish to return your order, we offer a full refund or an exchange if it is sent back in brand new, resaleable condition (including all tags, packaging and boxes) within 90 days.
Refunds will be credited back to the original payment method used (card, paypal, google pay or amazon pay). If you paid using Pay Later with Klarna, your refund will be reflected in your Klarna statement, and the balance owed will be cleared.
To speed up the exchange process, if you request an exchange we will email you a gift card code upon receipt of your return, which you can then use to place a new order for the item you require.
When you have requested a return via our online portal, you will receive an email with instructions on how to generate your free returns label and return the order to us. Any refund or exchange credit will be issued once we have received the goods, in the original condition. The refund will be for the full amount of your order, including delivery costs. Please note, if you paid for express delivery, this will not be refunded to you due to the cost of the service.
In the interest of our staff and customers' safety we cannot accept returns for some items, such as reusable face masks or underwear.
We never charge a restocking fee for returned items.
If you opt to add a free gift to your order during a promotion, you will also need to return the free gift should you return the item(s) in your order. Failure to return any free gift in new condition will result in the retail value of the gift being deducted from your refund.
Any goods with manufacturing faults on arrival will be replaced or refunded, at your request. If an item has been worn and developed a fault, we may request images of the item to verify the fault before authorising your return request.
International returns must be posted back to us at your own expense.
This does not affect your statutory rights.
All credit card and account information you provide us when making a purchase is secure, encrypted and never seen or accessible by any employee of Jean Store.
All sizing information is for guide purposes only. The information below refers to worldwide sizing standards and sizing may differ between brands - we do our best to make a note on the product description if a particular product differs from this sizing information.
|UK / European / USA||Inches (Chest)||CM (Chest)|
|XS||To fit 34 - 36||86 - 91|
|S||To fit 36 - 38||91 - 96|
|M||To fit 38 - 40||96 - 101|
|L||To fit 40 - 42||101 - 106|
|XL||To fit 42 - 44||106 - 111|
|XXL||To fit 44 - 46||111 - 116|
|Inches (Waist)||CM (Waist)|