Delivery times are the same as usual and remain unaffected during the COVID-19 outbreak.
UK Standard Delivery: Free over £100 / £2.99 under £100.
2-3 working days / Royal Mail Tracked 48.
UK Next Day Delivery: £5.99 over £100 / £7.99 under £100.
Next working day (order before 3pm Mon-Fri) / DPD Next Day.
EU: £7.99.
2-6 working days / Royal Mail International Tracked or DPD Classic depending on destination country.
Rest Of World: £14.99.
6-8 working days / Royal Mail International Tracked.
Pre-order items - add 7 days to delivery time (approx.).
All orders will be processed within 24 hours of receipt.
All UK orders will be sent by Royal Mail or DPD next day (if selected). Royal Mail Tracked 48 is a 2-3 working day delivery from dispatch. Please enter your contact details at checkout for shipping and tracking notifications.
Items available to pre-order can take between 3-10 working days to arrive, depending on availability from our suppliers.
If you order a combination of in-stock and pre-order items, we will ship individual items as soon as they become available.
If you wish to cancel your order after it has been dispatched, you will need to return your order before you are refunded.
International orders from within the European Union (EU) will be charged at £7.99. All EU orders will be sent by Royal Mail International Tracked or DPD classic. Which service we offer and the delivery time depends on the destination country, but on average EU orders take 2-6 working days to arrive from dispatch.
International orders from outside the European Union (Rest Of World) will be charged at £14.99. All International (Rest Of World) orders will be sent by Royal Mail International Tracked, which typically takes 6-8 working days to arrive from dispatch.
We use Royal Mail and DPD to dispatch our orders. All items are insured so if they are lost in postal transit, your money is guaranteed at all times. If this is the case, we will file a claim for missing goods and upon completion of the claim we will either re-send the goods or refund the full amount to your card. Please be aware this process can take up to 21 days, as we have to give the courier sufficient time to search for your missing parcel.
We will only deliver goods to the address on the order to protect against fraud - however you can change your delivery address before completing your order if you wish to have your order delivered to your workplace or elsewhere.
