MADE IN ENGLAND.
The 3989 brogue Horween Chrome Excel is a re-issue of an archive style, faithfully re-created in the Dr Martens Cobbs Lane factory in Northamptonshire, England.
As with all of the Made In England range, these are handcrafted using traditional cobbler's techniques and machinery. The result? A fine piece of footwear, full of Dr. Martens heritage.
The shoe is made using Chrome Excel Horween leather imported from the USA, an outpost known for producing leathers of the upmost quality. Built to last, it's made using one of the finest methods of construction: the Goodyear Welt — which means the upper and sole are sewn together in the heat-sealed z-welt stitch. The boot sits on a Dr Martens durable, comfortable AirWair™ sole, that's oil and fat resistant with good abrasion and slip resistance. All Made in England footwear may come with either a gold or yellow scripted heel-loop.
90-day no-fuss returns.
Returns in the UK are FREE.
If you wish to return your order, we offer a full refund or an exchange if it is sent back in brand new, resaleable condition (including all tags, packaging and boxes) within 90 days.
Refunds will be credited back to the original payment method used (card, paypal etc.). If you paid using Pay Later with Klarna, your refund will be reflected in your Klarna statement, and the balance owed will be cleared.
To speed up the exchange process, if you request an exchange we will email you a gift card code upon receipt of your return, which you can then use to place a new order for the item you require.
When you have requested a return via our online portal, you will receive an email with instructions on how to generate your free returns label and return the order to us. Any refund or exchange credit will be issued once we have received the goods, in the original condition. The refund will be for the full amount of your order, including delivery costs. Please note, if you paid for express delivery, this will not be refunded to you due to the cost of the service.
In the interest of our staff and customers' health and safety we cannot accept returns for some items, such as reusable face masks or underwear.
We never charge a restocking fee for returned items.
If you opt to add a free gift to your order during a promotion, you will also need to return the free gift should you return the item(s) in your order. Failure to return any free gift in new condition will result in the retail value of the gift being deducted from your refund.
Any goods with manufacturing faults on arrival will be replaced or refunded, at your request. If an item has been worn and developed a fault, we may request images of the item to verify the fault before authorising your return request.
International returns must be posted back to us at your own expense. Delivery costs on orders outside the UK will not be refunded.
This does not affect your statutory rights.
All credit card and account information you provide us when making a purchase is secure, encrypted and never seen or accessible by any employee of Jean Store.
All sizing information is for guide purposes only. The information below refers to worldwide sizing standards and sizing may differ between brands - we do our best to make a note on the product description if a particular product differs from this sizing information.
|UK / European / USA||Inches (Chest)||CM (Chest)|
|XS||To fit 34 - 36||86 - 91|
|S||To fit 36 - 38||91 - 96|
|M||To fit 38 - 40||96 - 101|
|L||To fit 40 - 42||101 - 106|
|XL||To fit 42 - 44||106 - 111|
|XXL||To fit 44 - 46||111 - 116|
|Inches (Waist)||CM (Waist)|